Texting/ SMS Terms and Conditions

This Terms and Conditions Policy describes how your personal information is collected, used, and shared when you sent a text message to Foundations for Wellness.

1. SMS for Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. 

2. Types of SMS Communications

If you opt in to receive messages from Foundations for Wellness, you may receive texts with appointment reminders, scheduling updates, important office notifications, and other information relevant to your treatment. Standard message rates may apply.

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per month related to your appointments.

4. Carrier Charges/Fees

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Methods

Foundations for Wellness obtains SMS/texting consent verbally by asking, "Do you agree to receive conversations (external) text messages from Foundations for Wellness, LLC.

You can opt in via new patient online form, new patient paperwork or submitting request to admin@foundationsforwellness.org.

6. Opt-Out Instructions

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. To resume receiving texts, reply START.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us via your AdvancedMD patient portal (https://patientportal.advancedmd.com/account/LogOn?lk=160451), via email (admin@foundatiosnforwellness.org) or call us at (508) 635-1337.

If you are experiencing an emergency or suicidal thoughts, please dial 911 or 988 to reach the Suicide and Crisis Lifeline.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

8. Disclosures

Message and data rates may apply.

You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy/Terms and conditions page at https://www.foundationsforwellness.org/new-page-1).

Message frequency may vary.